NHS.uk: You and Your General Practice
You and Your General Practice (YYGP) was created to help patients know what to expect when using their GP services, and how to get the most support from the GP team.
YYGP also helps patients share feedback or raise concerns. This can be done with their GP practice, Healthwatch, or the integrated care board (ICB).
You can find the full YYGP guide, published by NHS England, below.
You and your general practice – English
Translated versions call also be found on the NHS website
Disclaimer:
Notice to Patients
Please note that the practice will provide services as per You and Your General Practice, except when unable to do so due to:
· Lack of capacity
· Closure due to staff training (half day each month)
· Unforeseen events
· Failure of NHS supplied software
· Unable to provide a safe service.